Support Topics

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Tab open permissions

January 21, 2024 in Support Topics

If you see an error notification in Session Buddy when trying to open links in a collection, it’s probably because some of the links you’re trying to open require special permission. This notification is most commonly encountered when trying to open local or incognito links.

Local links

Opening local links (i.e., links with URLs that start with file:///) requires the Allow access to file URLs permission to be turned on in Session Buddy’s extension settings.

If this permission is not turned on, trying to open these kinds of links will display a notification letting you know that they failed to open.

To grant the permission, first go to the Chrome Extensions page by clicking Chrome menu > Extensions > Manage Extensions. From there, find the Session Buddy extension and click its Details button. On the Session Buddy details page, turn on the Allow access to file URLs toggle.

Incognito links

Opening links that are in an incognito folder requires the Allow in Incognito permission to be turned on in Session Buddy’s extension settings.

If this permission is not turned on, trying to open these kinds of links will display a notification letting you know that they failed to open.

To grant the permission, first go to the Chrome Extensions page by clicking Chrome menu > Extensions > Manage Extensions. From there, find the Session Buddy extension and click its Details button. On the Session Buddy details page, turn on the Allow in Incognito toggle.

Alternatively, if you want to open links in an Incognito folder as non-incognito tabs, you can change the folder to be a non-incognito folder. To do so, right-click the folder, click Edit, uncheck the Incognito checkbox, and click OK.

Browser feature links

Links to browser features like bookmarks, history, settings, or extensions are never allowed to be opened in an incognito window, even when the Allow in Incognito permission is enabled.

Session Buddy Browser Compatibility

November 6, 2023 in Support Topics

Due to upcoming changes in Chrome, Session Buddy now requires Chrome (or Edge) version 110 or newer.

If you see a notification in the app warning about this, it means you’re on an old browser version that needs to be updated in order for Session Buddy to continue to receive updates that keep it functioning.

You MUST upgrade Chrome (or Edge) to at least version 110 before March 1, 2024 to avoid being stuck with an old and unsupported version of Session Buddy.

If you wait until after March 1, 2024 to upgrade your browser, you will lose all of your Session Buddy saved sessions when you upgrade.

Also note that while existing installs of Session Buddy will continue to run on versions of Chrome older than 110, it will soon become impossible to install or re-install Session Buddy without first upgrading to Chrome 110 or newer.

WHAT YOU SHOULD DO NOW

1. Back up your saved sessions

Click on the Session Buddy gear icon, then click Back up.

It’s generally a good idea to do this often, and especially before making big changes.

A backup can later be imported into Session Buddy to recover saved sessions if necessary.

2. Include the Session Buddy data file in your system backups

Locate the Session Buddy data file by following the steps outlined here: How to Locate Session Buddy Data on Your Computer

Ensure that this file is included in your scheduled system backups. If you aren’t regularly backing up your computer, drop everything you’re doing and make this a priority. You’ll thank me later.

3. Ensure you’re on the latest version of Chrome (or Edge)

If this is not currently possible, make sure you’re backing up often. You’ll eventually need a recent backup to transfer your data when you re-install Session Buddy or Chrome updates it.

Once you’re on a compatible browser version, the compatibility notification in the app will disappear.

Local file permissions

November 1, 2023 in Support Topics

Due to a change in Chrome 118, opening URLs for local files (i.e., URLs that start with file:///) now requires extensions to have the “Allow access to file URLs” permission turned on in the extension’s settings.

If this permission is not turned on, local file URLs will be ignored when restoring tabs. In addition, you’ll see this message at the top of saved sessions that contain local file URLs:

To grant the permission, go to Session Buddy’s extension settings and turn on the following toggle:

To get to the settings page, you can either right-click the Session Buddy extension icon in the toolbar and then click “Manage extension” or copy-paste the following URL into the address bar:

chrome://extensions/?id=edacconmaakjimmfgnblocblbcdcpbko

Session Buddy Console

April 14, 2017 in Support Topics

Session Buddy’s console provides access to advanced features and diagnostic information.

In the event of a malfunction, the console may display error details that can aid Session Buddy’s support team in identifying the source of a problem.

To access the console, first make sure the Session Buddy tab is currently the active tab.

Then open Chrome’s menu and select More tools, then Developer tools.
.

This will open the tab’s developer tools in either a new window or a pane.

In the newly-opened developer tools, select the Console tab to view any recent Session Buddy activity or error messages.

Some entries display an arrow to their left that can be clicked to reveal additional details.

When submitting information from the console to Session Buddy’s support team, it’s best to provide a screenshot of all console entries, fully-expanded. Alternatively, you can simply copy/paste the console’s text.